This Privacy Policy explains how we collect, use, store, protect, and disclose personal information obtained through our official website, inquiry forms, email communication, and business cooperation channels. This policy complies with the General Data Protection Regulation (GDPR) and international data protection standards, applicable to all website visitors, customers, business partners, and inquiry users.
By accessing our website, submitting inquiries, or contacting us for business cooperation, you fully agree to the terms of this Privacy Policy.
1. Information We Collect
We only collect necessary business-related personal data for inquiry reply, quotation service, order cooperation, and after-sales support. The collected information includes but is not limited to:- Contact information: name, company name, email address, phone number, country/region
- Business information: product inquiry content, demand description, cooperation intention, order information
- Website technical data: IP address, browser type, access time, browsed pages, device information (collected through official website statistics tools)
We will not collect sensitive personal information such as ID numbers, address details, payment passwords, or private personal data.
2. Purpose of Data Usage
All collected personal data are only used for legitimate business purposes and will never be used for unauthorized purposes. We use your information for the following purposes:- Reply to product consultation, provide professional quotation and technical support
- Carry out business communication, order confirmation, production arrangement and after-sales service
- Optimize website display, product update and user service experience
- Send legitimate business updates, product news and industry information (users can unsubscribe at any time)
- Comply with legal and regulatory obligations and enterprise internal management standards
3. Data Storage and Security
We adopt strict technical and management measures to protect your personal data from leakage, loss, unauthorized access and misuse. Your data is stored on secure enterprise servers with encrypted access permissions.We retain personal data only for the duration required for business purposes and legal compliance. When the data is no longer needed, we will safely delete or anonymize the relevant information.
4. Information Sharing and Disclosure
We will never sell, rent or trade your personal information to any third parties for commercial purposes.We only share your data in the following legitimate situations:
- With your explicit consent or authorization
- Necessary third-party service providers (website operation, logistics, payment, technical maintenance) who sign confidentiality agreements
- Required by national laws, regulations or official legal procedures
All third-party partners must strictly comply with data protection obligations and are prohibited from using user data beyond the authorized scope.
5. Cookies Policy
Our website uses standard Cookies to record access preferences, optimize browsing experience and analyze website traffic data. Cookies will not obtain your private personal information.You can turn off the Cookies function through your browser settings at any time. Disabling Cookies will not affect your basic browsing and inquiry functions on our website.
6. User Rights (GDPR Compliance)
As a data subject, you have the following legal rights:- Right of Access: Request to check the personal data we store about you
- Right of Rectification: Correct inaccurate or incomplete personal information
- Right of Erasure: Request us to delete your personal data
- Right of Restriction of Processing: Restrict specific data processing behaviors
- Right of Data Portability: Obtain your data in a readable format
- Right to Withdraw Consent: Withdraw your previous data authorization at any time
- Right to Lodge a Complaint: File a complaint with the local data protection authority
7. International Data Transmission
As an international B2B enterprise, your data may be transmitted and stored across borders for global business services. We will ensure that all cross-border data transmissions comply with GDPR and international data protection laws, and fully protect your data security.
8. Data Protection Contact
If you have any questions, requests or objections regarding this Privacy Policy and personal data processing, please contact us through official channels:Company Name: Shandong Xinzhuoyuan Machinery Equipment Co., Ltd.
Address: Liaocheng Industrial Park, Shandong, China
Email: [email protected]
9. Policy Updates
We reserve the right to update this Privacy Policy irregularly to adapt to business development and legal requirement changes. The updated version will be published on the official website immediately, and the effective date shall prevail.Last Updated: September 2026